![]() ![]() While we handle your item with kid gloves to get it to you in the most pristine condition as possible, we understand that sometimes things happen along the way be it a change of heart or some damage that slipped by our eagle eyed QA Team. Jays Pops N Stuff 30 Day Hassle Free Return Policy Jays Pops N Stuff will not alter any information on Customs Formsĭue to current COVID restrictions, we may be unable to ship to your country at this time as we comply with our carrier’s policies. Jays Pops N Stuff offers USPS First Class and Priority InternationalĪll International Customers are responsible for their respective country’s duties, taxes, fees. Jays Pops N Stuff offers a special Funko Flat Ship Rate for Single Purchases and pass along discounted shipping fees for 2 or more with expedited services International Customers Preorders Ship 1 Business Day upon receipt from Funko. In Stock orders can expect to ship out within 1 to 2 Business Days (Sometimes faster if we can’t sleep!) once payment clears. Jays Pops N Stuff is happy to offer Worldwide Shipping to all of our customers. This is why we take the steps on the design of this site to put you in the know and not hide anything. As much as I would like not to be, we play the same waiting game as you do – we get daily updates and notifications when product is released.Please be assured that you are ordering from Jays Pops N Stuffs CONFIRMED quantities and that your item is yours – we won’t take it away from you.If you see products elsewhere, you can be assured that our inventory should be arriving within the next 30 days. This means someone else may be flashing it around while our stock may be either in transit or pending release. Please be aware that Funko does not plan its release of products to their Authorized Direct Selling Partners (which we are one) so that everybody gets them in stock on the exact same day.The Estimated Release is placed prominently on those items which fall into the Preorder Category AND is subject to change ( which as it does from day to day ) as information is provided to us from Funko.This is due to we have place a confirmed order with our vendors After that 48 hours, you may request a refund less 25% of the original order. ![]() You may cancel a Preorder within 48 hours of the time of purchase for a full refund. Please remember it can take some time for your bank or credit card company to process and post the refund too.Our Preorder Policy is simple – You are welcome to preorder items but in doing so you are understanding of the following: If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. The products are still fit for their intended purpose, which is a fun collectable toy to play with or display. We will not be replacing or refunding products that have "minor variations". This can include but is not limited to paint defects and products flaws. These are all considered "minor variations". Īs a mass produced toy line, there are variations in the manufacturing process that do occur. You can always contact us for any return question at. We can evaluate the issue and make it right.Īs a retailer, we look over the products to ensure they the items are correct and discard any obviously defective items. We do not consider corner scuffs, dents, or folds as damage or defective. Please inspect your order upon receipt and contact us immediately if the item is damaged (see below) or if you receive the wrong item. The customer is responsible for return postage. Unreasonable returns policy - Please note that in purchasing the same product in quantities of 5 units or more you will NOT be eligible for returns on that particular product. Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you instructions on how and where to send your package. You’ll also need your purchasing details. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
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